FAQs
This platform connects service providers offering tours, properties, activities, car rentals, and car transfer services with customers looking for unique experiences. Providers can list their services, and customers can easily browse, book, and enjoy them.
Providers: Anyone offering tours, accommodations, activities, car rentals, or transfer services.
Customers: Anyone looking to book experiences, accommodations, car rentals, or transfers.
For Service Providers
1. Click on the "Become Local Expert" button on the homepage.
2. Click on the "Register Now" button on the Become Local Expert page.
3. Choose the "Partner User" option.
4. Fill out the registration form with your details and Click - "Sign Up".
5. Wait for approve your profile like MY-IVVI partner.
You can list:
Tours (e.g., guided city tours, hiking adventures).
Properties (e.g., vacation rentals, boutique hotels).
Activities (e.g., cooking classes, workshops).
Car Rentals (e.g., vehicles available for self-drive or long-term use).
Car Transfers (e.g., chauffeur-driven airport transfers, inter-city rides).
1. Log into your account.
2. Go to the Dashboard and choose category what you want to Listing (Tour, Hotel, Car, etc.)
3. Click on Add New Listing.
4. Fill in the required details (e.g., title, description, photos, pricing).
5. For car rentals and transfers, include vehicle type, model year, capacity, and additional services like GPS or child seats.
6. Submit your listing for review. Once approved, it will go live.
Listing is free; however, we charge a small commission for each booking made through the platform.
Payments are processed securely through our platform.
Funds are transferred to your designated account after the booking is completed, minus the commission fee.
Yes, you can update your calendar, availability, and vehicle inventory from your dashboard at any time.
Notify the customer as soon as possible.
Follow our cancellation policy, which may include penalties for last-minute cancellations.
For Customers
1. Use the search bar on the homepage to enter your destination, dates, or service type.
2. Filter results by category, price, or reviews.
1. Select the car or transfer service you’re interested in.
2. Review the details and click Book Now.
3. Enter your information, select any optional extras, and make a secure payment.
We accept major credit/debit cards, PayPal, and other secure online payment options.
Yes, you’ll get an email confirmation with your booking details and a receipt.
1. Log into your account, go to My Bookings, and check the cancellation/modification policy.
2. Submit a request if allowed by the provider’s terms.
Yes, each listing features customer reviews and ratings to help you make informed decisions.
Specific FAQs: Car Rentals and Transfers
You can choose from various options, including economy cars, SUVs, luxury vehicles, and vans.
Yes, a valid driver’s license and identification are required at the time of booking or vehicle pickup.
Optional extras like GPS devices, child seats, or insurance may incur additional fees. Review the listing details for specifics.
Car transfers are chauffeur-driven rides from one location to another, such as airport transfers or inter-city travel.
Each transfer listing specifies available amenities like Wi-Fi, bottled water, or luggage space.
Contact the service provider via the platform to request custom routes or stops, subject to their availability.
Policies and Support
Yes, we use industry-standard encryption to protect your data and ensure secure payments.
Refunds depend on the provider’s cancellation policy. Review the policy before booking.
1. Use the Contact Us page to send an inquiry.
2. Live chat and email support are available during business hours.
Yes, report issues via your account dashboard or by contacting support directly.
